Contact Us
We’d Love to Hear From You!
Whether you have a question about a specific handmade piece, want to discuss a custom commission, or just want to say hello, we’re here to help. At The Crafting Duo, we personally handle every message.
How to Reach Us
Email Us Directly For order inquiries or general questions:
📧 Emmathecraftyone@gmail.com We typically respond within 24–48 hours, Monday through Friday.
Custom Commissions: Have a dream project in mind? We love bringing your ideas to life! Please email us with the subject line "Custom Request" and include any details, colours, or sizes you're thinking of.
Follow Our Process: See what’s currently on our workbench and get a peek at new drops:
Instagram: @The Crafting Duo
TikTok: @Emma The Crafting Duo
Facebook: The Crafting Duo
Frequently Asked Questions
Before sending a message, you might find a quick answer here:
-
Where is my order? Check your email for a tracking number or visit our Shipping Policy page.
-
Do you take custom orders? Yes! Check our Returns Policy for details on custom work.
-
Do you offer local pickup? Yes, we offer local pickup in Amesbury. Please contact us after ordering to schedule a time.
Send Us a Message
-
Name:
-
Email:
-
Order Number (if applicable):
-
Message: